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Kansai Consumer's Support Organization

Consumer Affairs Agency Shuts Down Fortress Japan

It took the Consumer Affairs Agency long enough. From the Yomiuri Shimbun:

The Consumer Affairs Agency and the Tokyo metropolitan government on Thursday ordered a Tokyo-based English-language conversation school chain operator to suspend operations due to its coercive method of selling its services to university students and others.


Fortress Japan Breaks its Agreement

Remember Fortress Japan? Back in 2008, they were caught stealing a page or two out of Nova's playbook with some underhanded sales tactics. The Kansai Consumer's Support Organization (KCSO) sued, and in 2009, Fortress Japan promised to change its ways and behave.


Kansai Consumer's Support Organization and Fortress Japan Reach an Agreement

Last August, I wrote about the lawsuit brought against Fortress Japan, which operates the eikaiwa Global Trinity, for the slimy manner in which they sold lesson packages to its customers. Their methods were straight out of the old NOVA playbook with pressure sales and deception being common practices.


Fortress Japan/Global Trinity Sued

Osaka-based NPO, Kansai Consumer's Support Organization, has sued English conversation school operator Fortress Japan for "undue solicitations."

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